Computer One is an IT service provider with a reputation for service, quality and delivering outcomes

Computer One is first and foremost a managed service provider of labour and infrastructure. We seek to partner with organisations that value strategic business relationships and understand the important role IT has with their business to achieve results.

Our people are our greatest asset. We employ people with a strong work ethic, a desire to exceed expectations, and who want to be challenged. We use these values in addition to industry experience and qualifications to create a team of IT specialists who want to deliver a product that is second to none.

We deliver to a broad range of clients including Mining, Professional Services, Manufacturing and Retail. Most of our clients engage us as a trusted advisor and Managed Service Provider in some form to compliment their in-house team, or deliver the complete IT Solution.

At Computer One, we believe the only real measure of IT is how it contributes to your business’s performance. Stable and effective IT infrastructure is achieved through effective management, monitoring and compliance to governed standards. At Computer One, we measure performance from the end user perspective and in turn report conformance back to the business in a meaningful manner. IT systems can be supported through a variety of different mechanisms and costs, but the challenge is to deliver services to the Service Level Objective or performance standard stipulated and agreed by the business. Measuring how long it should take to perform basic workflow, and ensuring that the performance is achieved on an ongoing basis day in, day out relates directly the profitability of the business. Computer One as part of the IT department take a stake in that requirement.

Good intention, diverse skills, best effort and good will are essential components of a working relationship, but measuring performance against spend and conformance to service levels over a sustained period of time is the commitment and difference that Computer One managed services provide.